NetForecast and Xentrans Partner to Monitor WiFi Quality of Experience for Train Passengers

NetForecast, a company which specialises in measuring the quality of the user experience for internet in trains, has partnered with Xentrans, a provider of managed services and consulting for train operating companies. Together the two will deliver “QMap Rail”, a SaaS product that monitors the real-time connected passenger experience.

NetForecast points out that QMap Rail, unlike network monitoring tools, can map network performance to application behaviour. This enables train operators to understand what passengers are truly experiencing and therefore work with network providers to deliver the best possible passenger experience.

“After working with Xentrans to help Eurostar determine which on-board WiFi service delivers the best overall passenger experience across all Eurostar routes, we are delighted to officially partner with the rail experts and veterans at Xentrans to apply our 25 plus years of experience measuring and scoring the internet user experience to benefit the entire rail industry,” said Rebecca Wetzel, NetForecast CEO.

Dave Palmer, Xentrans CEO noted that, “NetForecast’s trove of knowledge about measuring and assessing the internet-connected passenger experience is an ideal fit with our vast experience understanding and satisfying the needs of train operators and their passengers.”

According to NetForecast, train operators need the ability to measure the “end-to-end” experience of the multiple networks delivering on-train WiFi. QMap Rail collects real-time data, continually running multiple tests to accurately and independently monitor network performance while on the move. The system scores the user experience for business and leisure travellers based on their typical mix of online activities.

Using minimal bandwidth, QMap Rail works in the background—on crew and/or passenger mobile devices, or on fixed onboard probes. Aggregating all user data, QMap Rail reports on end-to-end connectivity performance.

The spread of on-board WiFi services, trackside wireless delivery and the increasing use of LEO satellites to boost connectivity will all be fully discussed at this year’s WiFi on Trains Conference, hosted by BWCS in London (www.Traincomms.com ).

The Main Sponsors for Traincomms 2026 are Icomera, Huber+Suhner and Nomad Digital. Westermo, Hughes Europe, CGI, Unwired and Eutelsat are also Sponsoring the Conference. Antonics, Lantech and Streamriver are Expo Sponsors.

Tickets to attend the Conference are available now via http://traincomms.com/book1.cfm